Accessibility Statement

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We treat accessibility as an ongoing commitment rather than a one-time exercise, and we review it as the product evolves.

• Semantic, keyboard-navigable markup with a "skip to content" link.
• Respect for the prefers-reduced-motion setting, which disables the intro animation and non-essential motion.
• Labelled form controls and descriptive link text.
• Decorative graphics marked so assistive technologies can skip them.
• A responsive layout that supports zoom and reflow on smaller viewports.

We have not yet completed a formal third-party WCAG 2.1 AA audit, so we describe our status as partially conformant: most of the site meets the standard, but some areas may not yet fully conform. Known areas we are actively improving include colour-contrast verification for muted text, comprehensive visible focus states across every interactive control, and full screen-reader testing of complex data tables and the dashboard. A formal audit is on our roadmap.

If you encounter a barrier, or need information from Certivo in an alternative format, email hello@certivo.uk with "Accessibility" in the subject line. We aim to acknowledge accessibility feedback within two business days and will work with you to provide the information or function you need. You can also raise a formal concern through our Complaints process.

This statement is prepared with reference to WCAG 2.1 and the accessibility expectations for digital services in the European Union (including the principles of the European Accessibility Act and EN 301 549). As we complete formal testing, we will update this statement to reflect our verified conformance level.